Lan Do & Associates, LLC — A family practice in language, since 1993.
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SMS consent

How interpreters opt in

Where and how contracted interpreters agree to receive text messages from Lan Do & Associates.

Lan Do & Associates texts only its own contracted interpreters, and only after each interpreter has opted in. Opt-in happens inside our contractor portal, which requires a sign-in and is not open to the public. This page shows that opt-in screen and the exact consent language, so that it can be reviewed without a portal account.

Who receives messages

Recipients are interpreters who work with Lan Do & Associates as independent contractors. Each one has a contractor agreement with us and an account in our contractor portal at contractor.hipaa-health.com, where they view their assignments. We do not text clients, patients, or the general public, and we do not buy, rent, or import phone lists.

The opt-in flow

  1. Sign in. The interpreter signs in to the contractor portal with their own account.
  2. Review the request. The portal shows a “Text message updates” card. It names Lan Do & Associates as the sender, shows the mobile number the texts would go to, describes the messages and how often they are sent, and links to our Privacy Policy and Text Messaging Terms.
  3. Choose. The “Text me assignment updates” checkbox starts unchecked, and the Confirm button stays disabled until the interpreter selects it. To opt in, they select the checkbox and click Confirm. Clicking “No thanks” declines, and no texts are sent.
  4. Change your mind any time. Replying STOP to any message ends the texts immediately. Interpreters can also call or email us to be removed.

What the interpreter sees

The consent language as it appears in the portal. The interpreter’s own mobile number appears in place of (XXX) XXX-XXXX. The links go to our Privacy Policy and Text Messaging Terms.

Screenshot of the contractor portal showing the Text message updates consent card as it first appears: the Text me assignment updates checkbox is unchecked and the Confirm button is disabled
The opt-in screen as it first appears in the contractor portal. The checkbox is unchecked, and Confirm is disabled until the interpreter selects it. View the full screenshot, including the portal address.
Screenshot of the same consent card after the interpreter has selected the Text me assignment updates checkbox, with the Confirm button now enabled
After the interpreter selects the checkbox, Confirm becomes available. Consent is recorded only when they click it. View the full screenshot.

Consent is optional

Agreeing to texts is not a condition of working with Lan Do & Associates. Interpreters who decline still receive their assignments through the portal. Consent covers only the assignment messages described above. We do not send marketing or promotional messages.

Questions

Full program details are on our Text Message Notifications page and in our Privacy Policy. You can also reach us at (510) 748-9200 or lda@landoassociates.com.