Lan Do & Associates, LLC now offers Cultural Competency Training focusing on culturally and linguistically appropriate services through cultural competency education programs which address patient-centered care and meeting The Joint Commission and The National Committee for Quality Assurance (NCQA) standards.

The trainings range from one-hour to day-long workshops on cultural competency and its relevance in the workplace. Topics include:

  • Fundamentals of cultural competency
  • Increasing awareness of unconscious personal and organizational bias
  • The impact of health disparities in underserved communities
  • Strategies for resolving “cultural bumps,” and cross cultural conflicts
  • Working effectively with interpreters/language services
  • Building collaborative community partnerships to end disparities
  • Tools for strengthening internal capacity
LDA’s Cultural Competency Workshops focus primarily on health care and social service programs and can be tailored to meet your specific needs.