Lan Do & Associates, LLC now offers Cultural Competency Training focusing on culturally and linguistically appropriate services through cultural competency education programs which address patient-centered care and meeting The Joint Commission and The National Committee for Quality Assurance (NCQA) standards.
The trainings range from one-hour to day-long workshops on cultural competency and its relevance in the workplace. Topics include:
- Fundamentals of cultural competency
- Increasing awareness of unconscious personal and organizational bias
- The impact of health disparities in underserved communities
- Strategies for resolving “cultural bumps,” and cross cultural conflicts
- Working effectively with interpreters/language services
- Building collaborative community partnerships to end disparities
- Tools for strengthening internal capacity
LDA’s Cultural Competency Workshops focus primarily on health care and social service programs and can be tailored to meet your specific needs.
Lan Do & Associates, LLC
phone: (510) 748-9200
fax: (510) 748-9201